Fresha vs Treatwell vs Booksy (2026): Fees Compared

Fresha, Treatwell and Booksy all combine appointment management with ways for consumers to discover businesses, but their charging models are not interchangeable. The right choice depends on how many people take bookings, where new clients come from, whether you process payments in the platform and how much marketplace discovery is worth to you.

This is a neutral, practical comparison for UK salons, barbers and independent beauty professionals. Prices and terms were checked on 6 September 2026. Platform fees can vary by plan, location, VAT status, payment method and commercial agreement, and providers can change them. Confirm the complete quote and contract before signing.

How We Compared the Platforms

We reviewed each provider's official UK pricing page and compared four cost categories: core software subscription, extra bookable team members, marketplace acquisition charges and payment processing. We also considered everyday fit, including calendar tools, marketplace visibility and the questions a business should ask before migrating.

We have not estimated booking volumes, average treatment values or the number of marketplace-acquired clients. Those inputs differ too much between businesses. Instead, the solo and five-person sections show which published fees enter the calculation so you can apply your own figures.

Fresha vs Treatwell vs Booksy: At a Glance

What a One-Person Business Should Cost-Check

Fresha

A solo bookable professional fits the £14.95-per-month Independent plan shown on Fresha's UK page. Add payment charges only if you use Fresha payments, communications above the included allowance, optional add-ons, and the 20% marketplace fee with a £4 minimum for each qualifying new marketplace client. Fresha says clients arriving from your own website, Google or social channels do not attract that marketplace fee.

Treatwell

Treatwell presents a Freelancer plan, but its public UK page does not display the monthly subscription figure. A useful quote should separate the monthly fee, 35% first-booking commission for applicable marketplace-introduced clients, VAT and the 2.5% plus VAT online-prepayment fee. Treatwell publicly says repeat bookings and direct bookings do not attract commission, but your proposal should confirm exactly how each booking route is classified.

Booksy

Booksy's public UK price is £40 per month for the main user, plus VAT. Standard marketplace bookings are listed as included. If you enable the optional Boost feature, include its one-time 30% first-visit fee, subject to a £5 minimum and VAT, only for qualifying Boost clients. Payment processing is separate.

What a Five-Person Business Should Cost-Check

Define “five-person” carefully before comparing quotes: five employees are not necessarily five bookable calendars or five software users.

• Fresha: count the people who need to be bookable. If all five people need bookable calendars, the published Team rate gives a £49.75 monthly base (5 × £9.95). If fewer are bookable, use that lower number instead. Then account for VAT treatment, payments, communications, add-ons and qualifying marketplace clients.
• Treatwell: its Advanced plan publicly says unlimited staff members are included at no extra cost, but the base monthly amount is not displayed. Obtain the total monthly quote and model marketplace and prepayment fees using your own booking mix.
• Booksy: start with the £40 monthly subscription and add £5 for each user beyond the main user. If all five people need user accounts, the published rates give a £60 monthly base (£40 + four additional users at £5), before VAT. If fewer need accounts, use the actual user count. Then include optional Boost and payment processing where relevant.

For a meaningful annual comparison, use the same period and enter your own monthly marketplace-new-client count, average first-visit value, online-prepayment volume, number of bookable people or users, and optional features. Do not compare subscription prices alone if marketplace acquisition is a material source of bookings.

Which Platform Is Best For What?

Fresha may suit businesses that want a broad operating system

Fresha may be a strong fit if you want scheduling, point of sale, client management and marketplace discovery in one ecosystem, and you can track whether marketplace-acquired clients return often enough to justify the acquisition charge. Its published per-bookable-member pricing also makes the base Team calculation straightforward.

Treatwell may suit salons prioritising marketplace demand

Treatwell may suit a salon that values consumer marketplace exposure and receives a proposal that works with its margins. Because the public page does not show the monthly plan price and marketplace commission is significant, ask for a channel-by-channel example using your actual service prices before deciding.

Booksy may suit businesses wanting included features and optional promotion

Booksy may suit businesses that prefer a published base subscription, included standard marketplace bookings and a separately optional visibility product. Teams should confirm how many paid users they need and decide whether Boost economics work for their average first visit.

A direct-booking platform may suit businesses with their own demand

If most clients already arrive through referrals, Google, Instagram or your website, compare all three with a direct-booking product that does not depend on marketplace acquisition. Slotivo is one option: review its salon booking software and current pricing, then compare the features you actually use rather than choosing on fees alone.

Questions to Put in Writing Before You Choose

• What is the total monthly price including VAT for the exact number of bookable staff or users?
• What event makes a client “new” or marketplace-acquired, and what happens if they already know the business?
• Which booking routes are commission-free, and how are disputed acquisition fees handled?
• What are the rates for online, in-person, manually entered and refunded payments?
• Which reminders, marketing messages, reports, integrations and support channels cost extra?
• Can you export clients, consent records, notes, services, future appointments, gift cards and transaction history in usable formats?
• What notice period, data-retention period and hardware obligations apply when leaving?

Migration Checklist

1. Export and audit: obtain a complete export and record counts for clients, future bookings, staff, services, packages, gift cards and balances.
2. Check lawful communications: preserve marketing consent and suppression records rather than treating every imported contact as marketable.
3. Rebuild availability: verify staff hours, breaks, resources, service durations, processing time, lead time and booking limits.
4. Recreate money rules: test deposits, cancellation terms, taxes, staff pricing, discounts, memberships and outstanding gift cards.
5. Run both diaries carefully: choose a cutover date, avoid opening duplicate availability and manually reconcile appointments that cannot be imported.
6. Test as a client: complete mobile bookings, reschedules, cancellations, reminders and payments before publishing the new link.
7. Update every channel: replace links on Google Business Profile, social bios, your website, email templates and QR codes.
8. Keep a read-only archive: retain records required for accounting, complaints and treatment history in line with your legal and insurance obligations.

Official UK Pricing Sources

• Fresha official pricing
• Treatwell partner pricing
• Booksy UK pricing

These pages were reviewed on 6 September 2026. Fees, tax treatment, eligibility rules and product terms can change, and negotiated terms may differ. The provider's current written quote and contract take precedence over this guide.

Continue Comparing

For more detail, read our individual Fresha, Treatwell and Booksy comparisons, or compare the pairs directly: Fresha vs Treatwell, Fresha vs Booksy and Booksy vs Treatwell.