Head-to-Head Comparison

Fresha vs Treatwell: Which Is Better for UK Salons?

Both combine salon software with consumer discovery. Here is how to compare their published pricing, marketplace role and questions to ask before signing in 2026.

There's a third option neither mentions —0% commission with Slotivo ↓

The Quick Answer

Fresha currently publishes a £14.95 monthly Independent plan, a £9.95 per-bookable-member Team plan, and a 20% one-time commission for qualifying new marketplace clients. Treatwell pricing can depend on the salon's partner proposal, so request the complete subscription, commission and payment terms in writing. The better choice depends on team size, marketplace demand and the value of each acquired client.

Fresha vs Treatwell: Side by Side

Commission structure, subscription costs, and marketplace exposure.

FactorFreshaTreatwell
Published UK subscription£14.95 Independent; Team £9.95 per bookable member monthlyConfirm current partner proposal
New marketplace client fee20% one-time commission; £4 minimum on qualifying clientsConfirm rate and qualifying booking rules
Direct-channel new clientsFresha says no marketplace fee appliesConfirm how direct and repeat bookings are treated
Payment ProcessingPublished rates vary by plan and payment methodConfirm current processing rates
Consumer marketplaceYesYes
Data ExportAsk for a demonstration of required exportsAsk for a demonstration of required exports
Can Sync with Existing SoftwareN/A — is the booking systemYes, via Treatwell Connect

Fresha figures checked against Fresha's official UK pricing page on 3 August 2026. Treatwell terms should be confirmed in the salon's current partner proposal. Both brands are trademarks of their respective owners; Slotivo is not affiliated with either company.

Where Fresha Wins

  • Public plan and transaction pricing makes initial modelling easier
  • A large, established consumer marketplace
  • Large, well-known consumer marketplace app
  • No marketplace acquisition fee on new clients from your own channels, according to Fresha

Where Treatwell Wins

  • Strong marketplace traffic in some UK cities, particularly for spa and beauty treatments
  • Treatwell Connect lets you keep your existing software and still get marketplace listing
  • Established review and ratings system that some clients trust

Frequently Asked Questions

Is Fresha or Treatwell cheaper?

It depends on team size, marketplace bookings and the Treatwell proposal offered to the salon. Fresha currently publishes UK subscription prices and a 20% one-time commission for qualifying new marketplace clients. Ask Treatwell for its current subscription, commission and payment terms, then model both with your own booking mix.

Does Treatwell take commission like Fresha?

Both offer consumer marketplace discovery, but their commercial structures and qualifying booking rules differ. Fresha publishes its marketplace fee on its pricing page. Treatwell salons should confirm the current terms in their individual partner proposal.

Can I use Fresha and Treatwell at the same time?

Some salons run Fresha as their day-to-day booking system while also listing on Treatwell's marketplace through Treatwell Connect, a sync tool that mirrors your calendar without forcing you to migrate. It can work, but you take on two sets of marketplace fees and two systems to keep in sync. See our full breakdown on Fresha vs Treatwell Connect.

Which one owns my client data?

Both platforms also maintain a relationship with customers who use their consumer marketplaces. Before choosing either, request a demonstration of the exact client, booking and marketing-consent data you can export if you later leave.

Which is better for a brand-new salon with no client list?

A new salon should compare the value of marketplace discovery with the complete cost and contract. Fresha and Treatwell can help clients discover businesses; an independent system is more suitable when the salon already generates demand through its own local reputation, Google or social channels.

The Option Neither One Mentions

Both Are Marketplaces. Slotivo Isn't.

Fresha and Treatwell both need to show your clients other salons to make their marketplace work — that's the business model. Slotivo is a flat-rate booking system with no public marketplace: your booking page is yours, your client list is yours, and you keep 100% of what you charge.

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