Take deposits with Stripe

Slotivo uses Stripe for card payments. Payments go into your own Stripe account and on to your bank. Slotivo takes no commission; Stripe charges its standard card fee on each payment.

Connect Stripe

1. 1Go to Configure → Business settings and scroll to Stripe Connect.
2. 2Press Get Started with Payments. Stripe asks for your business details, your bank account and some ID to confirm who you are.
3. 3When you finish, you come back to Slotivo and the payments section shows Account Linked.

Turn on deposits

1. 1Below it, turn on deposits and choose a percentage or a fixed amount. 100% means clients pay in full when they book.
2. 2Choose your refund rule for cancellations, and the notice a client needs to give to get their money back.
3. 3Save. Every service now asks for the deposit.

To ask for a deposit on some services only, leave the business-wide setting off and set a deposit on those services instead.

What clients see

After choosing a time, clients pay by card on a secure Stripe form. The booking is only made once the payment goes through. Their confirmation email shows what they paid and what is left to pay on the day.

Refunds

When a client cancels in time, Slotivo refunds them according to your rule. For anything else, refund the payment from your Stripe dashboard.