Your client data and GDPR

Who owns your client list, how to download it, and the basics of looking after it.

4 minUpdated 24 October 2026

Your clients are your clients. Slotivo stores their details so you can run your business, and you can take them with you at any time.

Download your data

On the Customers page, use the links to download your clients and every booking as spreadsheet (CSV) files.

Good habits

  • Only ask for what you need. Choose required booking details in Business settings.
  • Keep health and consultation answers in intake forms rather than in notes or messages.
  • Give team members their own login rather than sharing yours.
  • Tell clients how you use their details in a short privacy notice, for example on your website or booking terms.

This is general guidance, not legal advice. The ICO's guidance for small businesses is a good place to check your own situation.

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Something unclear? Email support@slotivo.co.uk.